NO INTERNATIONAL ORDERS!
UNITED STATES AND ITS TERRITORIES
PLEASE NOTE:
1- All our products are sales tax free.
2- We do not ship to PO Boxes, APO or FPO addresses. Please provide a physical address for shipping.
3- Pepper Sprays CANNOT be shipped:
- outside the continental US, which includes Alaska, Hawaii, and US Territories.
- by any method other than GROUND.
- to New York, Massachusetts, Michigan, Illinois, New Jersey, or the city of Philadelphia
4- Any type of weapon, including stun devices, knives and batons, cannot be shipped outside the United States (including its territories.)
5- Stun Devices CANNOT be shipped to New York, Massachusetts, Michigan, Illinois, New Jersey, or the city of Philadelphia
Pepper Spray Solutions prides itself in processing orders within 24 business hours. If an order is received and processed before 4 pm EST, it will be shipped the same day. If Jacksonville, FL is experiencing inclement weather, orders will be delayed untill we can resume business. Weekend and Holiday orders will be processed the next business day. If your product takes longer then 2-3 business days to ship, we will contact you and let you know asap.
How long is delivery transit time? This depends on where you live. If you reside in the states around Florida, it could take as little as 2-3 business days. If you live in the west coast, it could take up to 5-6 business days.
All orders in the United States are shipped via UPS or USPS ground unless the customer specifies otherwise on the shipping form. Ground shipping orders up to $100.00 will be automatically calculated into your total upon checkout. Shipping is FREE if your order is $100.00 or more, excluding Alaska and Hawaii. If you are a customer whose order is shipping to Alaska or Hawaii, actual shippping cost will be emailed to you for you to accept or decline. Your UPS or USPS tracking number will be emailed to you once your order ships so you can track your order on its way to you. This will help insure that you receive your product quickly and help avoid last minute rush situations.
Cost for shipping upgrade is as follows:
- UPS Next Day Air - $40.00
- UPS 2nd Day Air - $20.00
- Saturday Delivery for the above services is $12.00, in addition to the above shipping charges. Only available on Friday with Next Day AIR service or Thursday 2nd Day Air. Not available in all areas. You must state during check-out that you want to add the $12.00 for Saturday delivery.
Please provide a physical address and not a PO Box since UPS can not deliver to a PO Box.
Every product we ship is packed according to shipping standards and insured for the value of the product. Since we ship according to standards all shippping claims should be brought directly to UPS. If your product was damaged during shipping, please contact us by email so we can help you with this process. See Return Policy.
